Electricity
Terms & Acronyms
- TOS - Terms of Service
- TDU - Transmission and Distribution Utility
- REP - Retail Electric Provider
- kWh - Kilowatt Hour
- kW - Kilowatt
- Late Payment Penalty
- ESI or ESIID - Electric Service Identifier ID
- ERCOT - Electricity Reliability Council of Texas
- Energy Charge
- EFL - Electricity Facts Label
- Demand Charge
- Base Charge
- PUC or PUCT � Public Utility Commission of Texas
- What do all the acronyms and terms mean
Signing Up
Deregulation and Electricity Business
- What is deregulation
- What is the difference in a Standard Switch and an Out of Cycle Switch
- Why do you need my Social Security Number (SSN)
- Where can I get a copy of the Companion Energy Terms of Service
- Should I choose a move-in or a switch
- How soon can my services start
- Is there a cancellation fee
- How do I sign up with Companion Energy
- Are there any additional fees that will appear on my invoice
- Will I need new wires or a new meter
- Can my price increase during my contract
- What is this Pass-Through Charge on my first invoice
Companion Energy Electricity Plans
- What can I do with an online account
- Who do I contact in case of a power outage
- Can I go somewhere to make a payment in cash
- What forms of payment do you accept
- How do I pay my bill online
- What is a CVV
- How do I sign up for an online account
- Am I able to set up auto pay with my ACH (checking account)
- How do I prepare for hurricane or other storms this season
- Am I able to choose my own payment due date